Ambitious Autosheen franchisee Nick Charles broke all records
for the UK's leading mobile valeting specialist, expanding his
booming business into a second territory within three months of his
launch.
Formerly an Area Manager for Nationwide, Nick decided that after
twenty-five years he had had enough of the financial sector.
Accordingly, he ditched the long hours, the travelling away from
home and responsibility for twenty branches, and instead looked for
an opportunity to build a business for himself and reclaim his
quality of life.
"Lots of people ask me how and why I made the leap from
financial services to valeting," he says. "The answer is quite
simple. I love cars and have always spent time taking care of my
own vehicles, so valeting appealed to me. Having said that, I
looked at quite a lot of different options before finally settling
on an Autosheen franchise.
It was important to Nick to find a flexible business that he
could work around his family, but also he wanted a well-proven,
professional business where the figures stacked up in terms of long
term growth and profitability. "I was impressed by the Autosheen
business model and track record, I also liked the fact that the
franchise is part of Farecla, a world renowned manufacturer of
surface finishing products," he continues. "What's more, the
training is independently accredited by the Institute of the
Motoring Industry (IMI Awards) - I mean how many valeters can talk
to their customers about their professional qualifications? It's a
real competitive edge."
Nick is a firm believer in the power of demonstrations too and
has found from the very start that the 'wow' factor associated with
an Autosheen valet has proved his most powerful sales tool - that,
and word of mouth recommendation from his happy customers.
"As part of my launch programme, Autosheen set up a series of
appointments with businesses I had identified on my territory,"
Nick explains. "The General Manager Adrian Stiehl then spent a few
days with me helping me with those demonstrations and with further
sales prospecting. Since then, I've been incredibly busy - and
although I've only been in business for less than three months, I
can see massive potential for rapid expansion. There's so much work
out there, particularly now Autosheen has developed a dedicated
service for Marine and Leisure vehicles."
He estimates that currently around 30% of his new enquiries come
from simply being seen out and about or at work, the remainder come
from the national website or as a result of word of mouth referrals
and local marketing activity.
"An Autosheen valet takes clean to a whole new level," he
explains. "Most of my customers have prestige vehicles and are
passionate about their cars - spending money to keep them looking
pristine is second nature to people like that. Customers just love
that I can make their cars look (and smell!) pretty well
brand new. To be honest, I'm still often stunned myself by the end
results. In that sense it's a fantastically satisfying business. In
my previous life I never had a single customer express such
absolute delight in the sheer quality of the job I'd done - hardly
surprising I suppose, but that aspect is definitely an important
part of the reward you reap from being an Autosheen
franchisee."
Apart from job satisfaction and flexibility, the other big
reward for Nick is financial. His long term ambition, assuming that
his business continues to flourish at the same rate, is to build a
fleet of ten vehicles over the coming ten years.
"I've been really surprised at how my business has taken off,"
he admits. "Within my first month I had tripled the figures in my
business plan and within six months I had expanded into a second
territory!"
Nick concludes, "I'm really happy with my lifestyle now. I spend
much more time with my family, love what I do and have a solid long
term plan to build a really successful management franchise - and
it's all thanks to Autosheen!"